Terms of service
YOUR PRIVACY
At HiraethKL, we respect and prioritize the confidentiality of your personal information. The data you provide is collected solely for the purpose of delivering products and services, future marketing initiatives, and improving our overall customer experience. Only authorized employees have access to your personal data.
We do not disclose customer information to third parties except when necessary to provide our services such as arranging shipping, conducting security checks, and market research or when required by law. In some cases, we may share data with regulators, legal advisors, auditors, third-party service providers, or marketing agencies, but only under strict confidentiality agreements.
YOUR CONSENT
Hiraeth KL will never sell your personal information including your name, address, email, or payment details to third parties without your explicit consent.
COMMUNICATION & MARKETING
If you make a purchase from us, you may receive occasional updates about our latest products, special offers, or brand news via email, SMS, or other communication channels. You will have the option to opt out of receiving these updates at any time by:
- Clicking the “unsubscribe” link in our emails
- Contacting us directly
WHAT ARE COOKIES?
Cookies are small data files stored on your device to improve your browsing experience. These allow us to remember your preferences, login details, and browsing behavior on our website. You can disable cookies in your browser settings if you do not wish to use them. However, this may affect certain functionalities of our site.
SITE STATISTICS
We may collect anonymous data about website traffic, such as the number of visitors and browsing patterns, to improve our services. This data is gathered through cookies and embedded analytics tools.
DISCLOSURE OF YOUR INFORMATION
Your personal data may be disclosed in the following circumstances:
- If HiraethKL is involved in a business sale, merger, or acquisition, your data may be transferred as part of the transaction.
- If required by law to comply with legal obligations, fraud prevention, or credit risk reduction.
THIRD-PARTY SITES
Our website may contain links to external websites operated by third parties. Please note that we are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal data.
VERIFYING YOUR DETAILS
You can request to verify or update the personal details you have provided to us by contacting our support team. For security reasons, we may ask for proof of identity before processing such requests.
CONTACTING US
We appreciate hearing from our customers whether it’s feedback, questions, or concerns. If you need assistance or wish to update your privacy preferences, please reach out to us via:
Email: hello@hiraethkl.com
By using our website and services, you acknowledge and agree to our Privacy Policy.