Shipping policy

Orders are packed and dispatched within 1–3 working days.
We currently offer the following shipping options:


Domestic Shipping (Malaysia)

Shipped via J&T and DHL
Estimated delivery time: 2–5 working days, depending on your location.


International Shipping

Shipped via Aramex International (priority)
Estimated delivery time: 3–7 working days.


A shipping confirmation email with a tracking number will be sent once your order has been dispatched.Please ensure that your shipping address is complete and accurate before placing your order.


HiraethKL is not responsible for failed deliveries due to incorrect or incomplete addresses.

We are not liable for any delays, lost parcels, or stolen items during transit. If you experience any delivery issues, we recommend tracking your parcel and contacting the courier directly.


TRACKING

For tracking inquiries, please check your email for shipment updates. If you have any questions, kindly contact the courier directly.

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Any other enquiries please don’t hesitate to contact us at hello@hiraethkl.com